FAQs

Frequently Asked Questions


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  • What plumbing services do you offer?

    We offer a full range of plumbing services, including general maintenance, blocked drain clearing, gas fitting, hot water system installations, leak detection and solar hot water system solutions. Whether you need a quick repair or a complete installation, our experienced team is ready to assist with prompt and reliable service for homes and businesses.

  • Do you offer emergency plumbing services?

    Yes, we offer 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks and blocked drains. Plumbing problems can happen anytime and we understand the importance of having a quick response. Our team is available around the clock to resolve emergencies, helping to minimise damage and restore normal function.

  • How do I know if I need leak detection services?

    If you notice unexplained increases in your water bill, damp spots on walls or reduced water pressure, it may indicate a hidden leak. Our professional leak detection uses advanced tools like acoustic sensors and thermal imaging to pinpoint the leak quickly, minimising disruption and reducing potential repair costs.

  • How can I reduce water usage in my home?

    Reducing water usage can be achieved by installing water-saving fixtures like dual-flush toilets, low-flow showerheads and aerated taps. Fixing leaks promptly and opting for shorter showers can also help conserve water. Using water-efficient appliances and collecting rainwater for garden use are additional ways to lower your water consumption.

  • What types of hot water systems do you service?

    We service gas, electric and solar hot water systems. Whether you need a new installation, maintenance or repairs, our team can help ensure a reliable hot water supply. Regular servicing can help identify issues early, extending the lifespan of your hot water system and ensuring a consistent supply of hot water for your household needs.

  • Can you help with gas fitting and safety checks?

    Yes, we provide comprehensive gas fitting services, including appliance installations, gas line repairs and routine safety checks. Our licensed gas fitters handle everything from new installations to leak detection, prioritising safety and compliance. Regular safety checks help prevent leaks, ensure efficient operation and keep your home safe.

  • What are the benefits of solar hot water systems?

    Solar hot water systems offer several advantages, including lower energy bills and reduced environmental impact. By using renewable solar energy, they cut down on electricity or gas usage, making them a cost-effective, eco-friendly option. These systems are also durable, providing reliable hot water supply even in cooler climates with backup heating.

  • Why do blocked drains keep happening?

    Blocked drains often reoccur due to the buildup of grease, hair, soap residue or improper disposal of items like wet wipes. Tree roots can also invade pipes, causing persistent clogs. Older or damaged pipes are more prone to repeated blockages. Regular maintenance and mindful disposal habits help prevent these issues.

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Your Plumbing Questions, Answered Here


At H2O Plumbing & Maintenance Services, we understand that plumbing issues can be complex and unexpected, leaving you with many questions.


With over 17 years of experience, our skilled plumbers are here to provide clear, helpful answers and reliable solutions. We’ve compiled a list of frequently asked questions to address common concerns about our services, from general plumbing and blocked drains to gas fitting, hot water systems, leak detection and solar hot water installations.


Whether you need information about emergency services, maintenance tips or the benefits of energy-efficient upgrades, we’ve got you covered.


If your question isn’t listed or you need immediate assistance, give us a call at 0449 252 321. We’re always ready to help with expert advice and prompt service.

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